"They even wrote to me — yes, grouchy old me. I got an email last week, while on vacation, noting that in an 11-month-old post I’d complained that my remaining working Dell, my son’s was overheating. I was on vacation when I got the email and not online much, so I figured I’d respond when I got home. The rep, John Blain, then left a comment on the blog pointing my attention to his email. I responded via email yesterday, saying that I very much appreciated his offer. But in the 11 months since that post, we’d given up on the Dell and my son switched to a Mac. Blain won’t give up. With a dogged diligence that would make Columbo proudn, he emailed back insisting he wanted to dig into the case…"
Let’s call it over with a final score of Jarvis 2, Dell 2.