links for 2009-10-22

By on Oct 22, 2009 in Uncategorized |

New York Times, still uncertain on charging, sets seven digital priorities » Nieman Journalism Lab Video and transcript of an internal meeting to discuss the digital future of the NY Times… (tags: news2.0 newspaperwebsites journalism nytimes strategy newspaperbusiness) Secretary General's Corner NATO's Secretary General seems to be embracing the use of social media to express his viewpoints on a range of global defense issues… (tags: twitter nato transparency marketing publicrelations war defense) Satellite tracking the postal strike | UK news | "What really happens to your mail when there's a postal strike? It might languish in a post box for days, it could be misdirected by a temp, or it might even be delivered on time. Such questions have been asked for as long as there have been Royal Mail strikes, but for the first time precise answers are available through modern technology, or more specifically a hi-tech device used in cases of marital espionage." (tags: guardian maps googlemaps newspaperwebsites news2.0 mashup tracking strike) Yahoo! To Come Full Circle With News Link Curation Site "We assume the new site will be enabled by all kinds of news research technologies to unearth hot content, but in creating this kind of site Yahoo is acting on a feeling many people have about the fast-flowing real-time river of news: it's best navigated with a combination of machine and human editorial input. Information curation is hot already and will probably only get hotter as a (great) job in the near future." (tags: curation usergeneratedcontent citizenjournalism socialmediamonitoring news2.0 yahoo aggregation) BBC News on Hyper-Local Blogs in the Uk "These local websites aim to put a 21st century face on 19th century democratic structures," he said. "Its a legitimate form of modern expression." (tags: hyperlocal news2.0 journalism journalisttraining local blogging bloggingfordollars citizenjournalism) Political empowerment drives measurable Gen Y engagement | CrazyEpic Engagement Factory "Now we also have another interesting project from the Australian Youth Climate Coalition and World Vision Australia called Youth Decide. The premise behind this is relatively straightforward. The AYCC and World Vision Australia have partnered to hold a national youth vote on climate change: Youth Decide ’09. They are going to give 4.8 million young Australians the opportunity to have their voice heard on climate change and on government action that will shape our future." (tags: australia youth engagement marketing politics...

links for 2009-10-21

By on Oct 21, 2009 in Uncategorized |

AT&T Boss Asks Employees to Fake It | Save the Internet "The company’s top policy officer sent a memo to workers on Monday urging them to hide their company affiliation before posting anti-Net Neutrality comments to the Federal Communication Commission’s Web site." (tags: transparency netneutrality fcc at&t internetlaw law astroturfing publicrelations) Comcast: Twitter Has Changed The Culture Of Our Company "Roberts went on to note that “Famous Frank,” also known as Frank Eliason (Comcastcares on Twitter), now has 11 people working under him simply to respond to information about Comcast being broadcast on Twitter. Roberts says that it’s an entirely different kind of dialogue coming in then the usual phone complaints, and he seems very pleased about the work the team has done with the customers on Twitter…" (tags: comcast customerservice marketing transparency advertisng publicrelations) PdF Europe Update: Charles Leadbeater Joining as Keynoter; Early-Bird Discount Extended One More Day | Personal Democracy Forum The personal democracy forum is heading to Europe…. (tags: conference democracy socialmedia...

guide to using social media (in 6500 words)

By on Oct 21, 2009 in activism, blogging, blogging techniques, citizen journalism, headshift, journalism, mobile, social software | 1 comment

Late last year, and early this year, I embarked on a social media training roadshow (for Headshift) that took me to the far corners of England, Scotland and Wales. My purpose was to show each of the finalist communities taking part in NESTA's Big Green Challenge, a million pound environmental competition now nearing it's end, how social tools could help them communicate more effectively both within their groups as well as with stakeholders and other external audiences. Alongside the training, which was provided on-site in villages, towns and cities – and on one island – I wrote a series of eight blog posts, totally 6500 words, aimed at introducing a wider audience to the use of social media services, social networking sites and content sharing platforms. The original posts can still be found, for now, on the Big Green Challenge Blog but I have, below, brought them together as a single post. This content is now also available as a 15 page pdf (250k): Download Guidetousingsocialmedia Part One: Introducing social media and the whole web as your canvas Social media, as Vicki Costello pointed out in her post here last week, has lots of potential to help individuals, groups and communities to communicate more effectively. This is primarily because social media – a melting pot of social connectivity, conversations and content sharing – allows people not only to create and disseminate their messages in their own way and on their own terms, but also creates opportunities for: direct channels of engagement with and between stakeholders enhanced transparency of purpose and action increased opportunities for communities to form and grow around ideas keep members of those communities better informed and involved increase the visibility of the collective knowledge and creativity within the community reach out to new audiences of potential supporters It's pretty powerful stuff so, over the next six to eight weeks, I'll be writing a series of posts – this one theoretical, the rest practical – here to help you learn how to get the best out of emerging social media tools and techniques. This week, in what is likely to be the most theoretical post of the bunch, I'll set the scene by defining social media for those who are a bit unsure what we're on about and will talk about what I see as the key to success on the web today: the ability to use the whole web as your canvas. Over the coming weeks my posts will offer more practical advice on how to actually get started using some of the services and tools mentioned here today. As I started writing this post, I realised that I didn't really have a one line definition of social media, so I used a social networking tool called twitter to send a short message to my followers, essentially friends and contacts who subscribe to my messages, or tweets as they are called on twitter, asking if they might help. Within a few minutes I had half a dozen thoughtful responses including: "Social media is a new form of technology based communication. It fosters dialogue, transparency and collaboration." – Stefan "like real life, just electric?" – Dominic "Not media, but using technology for a conversation that connects, enables and leads to action, either online or offline." – Jason "Making things, sharing them, seeing what other people have made, commenting on those things and adding to them." – Chris My favourite response came from Howard Rheingold, a widely respected author, University Professor, past speaker at NESTA events and a longtime friend who I credit with helping me land my first real job helping build online communities back in 1998, who wrote: "Many to many media that gains value as more people participate, and which enabled people to connect with each other." There are hundreds of services and tools which could justifiably fall within the definition of social media – below are just a few that spring to mind: Social networking services such as Facebook, Bebo and Myspace Content sharing sites including flickr and YouTube Online discussion spaces such as message boards, forums and chat rooms Blogging platforms which allow easy publishing and more, including WordPress, Blogger, Typepad and others Micro-blogging services including Twitter, which is mentioned above Collaboration platforms, such as wiki's The important thing to understand about each of these services is that that they tend to do one thing very well indeed, but are less good at other things. Social media is no exception to the cliche, which often rings true, that you've got to have the right tools to do the job. So, for example, if you want to post photographs and have discussions with other keen photographers, you'd be hard pressed to find a better place than flickr to do that but you probably wouldn't want to use flickr for collaborative working. This is where we start talking about using the whole web as your canvas (with much owed to Tom Loosemore, who did much to bring this idea to life for me) – an idea which has, at it's root, the idea that the internet is a vast network of interlinking conversations. In the past, many people and organisations cared only about the growth of their own website. This is a bit like trying to plant a single apple tree at the end of a fenced garden. It might blossom, and bare a few...

links for 2009-10-20

By on Oct 20, 2009 in Uncategorized |

The Guardian's Rusbridger: The Mutualized Future is Bright (Columbia Journalism Review) "trafigura.. was the latest example of what I think of as the mutualization of a newspaper. Our readers have become part of what we do." (tags: guardian news2.0 newspaperbusiness newspaperwebsites columbia journalism journalisttraining twitter freedomofspeech parliamentaryprivilege libel internetlaw internetlibel) PEP-NET » Blog Archive » (e) Participatory Budgeting in Germany "More than 115 municipalities or cities are currently about to implement or have already implemented participatory budgeting projects." (tags: germany government economics participation transparency europe...

links for 2009-10-19

By on Oct 19, 2009 in Uncategorized |

Against Transparency | The New Republic Lawrence Lessig on why, sometimes, transparency isn't the best plan… (tags: transparency government politics democracy culture technology lessig freedom)