links for 2010-07-07

buzz tracking journalism

Eighty-three percent of respondents indicate that their company uses social media to engage with consumers in some way, but fewer than half of those indicate that their product teams are currently using social media to influence product design, creation, or strategy.

People are more likely to use Twitter to login to news sites than facebook and other open ID style services

Nice – a service that allows you to create (or view) magazine formatted content – hat tip to the clever City Uni MA students who are using this for Moxie.

re: the government website spending story

"Today I want to talk about how CRM is actually evolving to SCRM. There have been several images and diagrams which have attempted to depict the shift or evolution from CRM to Social CRM. Chess Media Group in collaboration with Mitch Lieberman decided to break down how CRM has evolved by taking things back to basics and addressing the questions of: who, what, when, where, why, and how. We feel that taking this simple approach will really help shed some more on SCRM without making the topic confusing or convoluted."

I get a mention in this one…