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"I recently had the opportunity to speak at the Capgemini EMEA 'Futures Forum' in London to about 100 customers of Capgemini’s. In the course of my discussion on what social CRM is, something occurred to me. The only company that I knew that had what I would call a holistic social CRM strategy – that was also reasonably complete – was likely to look at me with a totally blank stare if I asked them to tell me about their social CRM strategy. That would be Procter and Gamble."
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Interesting social media site – based on commitment to make personal change: "Although gambling may still be illegal in certain US states, betting publicly against oneself, and/or others, is gaining popularity. Stickk.com lets users make public commitment contracts: it has more than 80,000 users, 1,000 of them UK-based, and more than £3 million is currently placed in bets"
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The EU needs to get some online basics right before it moves on to social media and other extras, says the author…
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Weber Shandwick has launched a new social crisis simulator, FireBell, creating an authentic, real-time experience of being under attack on social media channels. This proprietary application allows clients to participate in a real-time dialogue in a secure, off-the-Internet environment.
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Trudging my way towards the station, hoping that the National Rail app is wrong about trains http://yfrog.com/h5noej
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Many people bike to work all year round! Not to say that it is easy – it takes a lot of commitment but it is absolutely possible. Check out “-40C” a short film by Paul Davis that documents his commute it’s a fun example of someone pedalling in the extreme.