a potted history of online community management

By on Feb 4, 2013 in BBC, blogging, blogging techniques, citizen journalism, conferences/events, edelman, headshift, journalism, online community, social software |

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The past few days, I've been working on a presentation for the Vircomm Summit, a gathering of the online community management industry, which will take place in London this Thursday.

Rather than showing a whole bunch of industry folk stuff they already know – strategies, models and case studies – I've decided to deliver what can best be described as a Potted History of Online Community Management.

In the presentation, I'll cover the:

Although my narrative and most of the screenshots are in place, I've yet to tidy up the visual presentation – stay tuned, I'll post the slides as soon as I can after presenting them at Vircomm on Thursday.