slides: a potted history of online community management 1985 to 2013

A couple weeks ago, I had the pleasure of giving a rather personal presentation at the Vircomm Conference – a potted history of online community management, from 1985 to present, as lived from my own perspective. Some, but not all, of the stories I ended up telling can be found in the notes – although you miss out on the one about Beatrice the World Service “pool typist” and the Gay or Not themed chat we did post-watershed for BBC3’s That Gay Show. Really.