greg dyke: i never understood all that new media crap...


BBC relic
Originally uploaded by dan taylor.
Whilst cleaning out my rucksack this morning I came across this quote, neatly clipped from the Business and Media section of the Observer (01 April 2007 pg. 9):

Those who suspected that former BBC D-G [Director General] Greg Dyke, was puzzled by the internet, TV on demand, PVRs and so forth should know he confirmed as much soon after his departure. The signed copy of his biography that he handed to the BBC's head of new media and Technology, Ashley Highfield, contained the inscription: 'I never understood all that new media crap anyway'.

Thankfully for me and the many others who work in new media at the BBC, Dyke seems to have been talking about something different when making his famous rallying call, "Cut the Crap, Make it Happen".

new feed to read: doctorvee

Doctorvee_1 For months I've been proactively trying to cut down on the number of RSS feeds I'm subscribed to because, these days, I rarely get a chance to check more than a dozen of them each day anyway. There's something about hitting the 200 unread posts per blog limit on bloglines that fills me with dread - and leads to bizarre incidents where I have to close my eyes and click on feeds randomly because I just can't face missing all that content knowingly.

I did describe those as "bizarre incidents".

My point in telling you this is not so that you immediately run a mile but, instead, so that you realise that I must really really really be impressed with a blog these days to subscribe to it. Well, today someone sent me a link to a cutting post on DoctorVee, a blog I hadn't come across before:

"As usual for a Sunday, I woke up this morning listening to Julian Worricker’s programme on Radio Five Live. Today, in place of the Five Live Report, was a one-off programme about “Blogging in the UK”.

“Oh, that’ll be interesting,” I thought, so I stayed in bed and waited for it to come on. I was to discover that the programme wasn’t about blogging at all.

Blogging in the UK was originally part of ‘Your Five Live’, which I mentioned in my post about user generated content. Specifically, it was a feature of Five Live’s Breakfast programme.

The idea was to take a day during ‘Your Five Live’ week — the 22nd of January — and encourage as many first time bloggers to write about their day. The results are predictably awful, reinforcing the stereotypes about how bloggers are just people who write about what they had for breakfast.

And it shows just how little whoever came up with the idea actually knows about what blogging is about. For a start, the entries were posted by users in the comments of the Breakfast programme’s blog. This isn’t blogging. This is just a list of people’s mundane day to day activities."

DoctorVee reaches parts that other blogs don't touch with posts like User generated content doesn’t belong on the mainstream media , Blogging takes no time at all , Broadcasters should now be biased if they want to be and Warning: This is a navel-gazing post about blogging, and they are the worst.

I realise that some of these posts are near enough a year old now which means that I'm rather late to the party. To make up for it, I not only left a comment and wrote this nice post, I've added DoctorVee, written by a Duncan Steven in Fife, to my feed subscriptions and added him to my delicious network too. I see some of my workmates have already done the same...

google imagines building communities of TV viewers

Earlier this week, the news was that ebay was planning to start using keyword ads. Now Google has tested a system that can figure out what TV program you're watching on screen and present you with real-time viewer forums and chat rooms - or more likely targetted ads - based on your viewing habits BBC News Online has the details:

"A system that lets your computer "listen" to your television to create targeted web adverts has been designed and tested by researchers at Google. The "mass personalization" system can identify a programme from as little as five seconds of sound. It then presents related information or adverts in the web browser.

Google researchers believe it could also be used to monitor audience size or create social networks around viewers watching the same show.

"The system could keep up with users while they channel surf, presenting them with a real-time forum about a live political debate one minute and an ad-hoc chat room for a sporting event in the next," wrote Google researchers Michele Covell and Shumeet Baluja on the Google research blog."

If your interested in this type of thing, check out Tom Coate's blog PlaticBag.org for more online community building around TV and radio broadcasts.

george bush falls victim to the EPG

The electronic program guide (epg) decides that a George Bush speech broadcast on Voice of America TV (Hotbird Satellite 370) is called "dummyEventName". And who said there was no such thing as machine intelligence?!

By the way, I got my hotbird box and dish from SatEuropa.co.uk. I'm not particularly into watching television but channel surfing from Voice of America to Al Jazeera to Kurdistan TV to Italian Porn (which sets new standards for interactivity, by the way) to the Maharashi Network is a truly fascinating experience. I also, for reasons I have yet to understand myself, enjoy Russia Today on 249.

television on your 3G mobile

Sky Vodafone and Sky have teamed up to bring you Sky television on your mobile. Will people really sit and watch television on such a tiny screen? Well, Apple has done really well with it's newest video enabled iPod so it would seem that, yes, despite the screen size some people just can't get enough television.

At the end of June I moved to a 3G mobile service myself so decided to try downloading and watching a video on my phone. The process of finding content was easy enough considering my mobile provider now "helpfully provides me with" links everytime they send a message to inform me I have new voice mail. The download, a couple of mb of data, took perhaps a minute and a half. When I opened the file my phone, a Symbian based Nokia 6630 smartphone running RealPlayer, crashed and told me it didn't have enough memory. After closing some programmes I was able to watch a 3 minute long news clip on my phone.

Other than the pleasure of trying something new, I wouldn't say I found the experience particularly useful. It might get lots of use when a major incident occurs and people urgently want to know what's going on, like on the 07 July when bombs hit London, or when there is a big sporting even like England's recent success on the cricket pitch, but nightly episodes of Lost, Desperate Housewives, or Coronation Street? Yeh, ok, they're gonna make a lot of money off of this...

BBC radio player dashboard widget

RadioplayerI've been looking for this since installing Mac OSX Tiger: a dashboard widget for the BBC radio player.

(created by Andy Allcorn)

Open Tech 2005: London 23 July

Sponsored by backstage.bbc.co.uk, Open Tech 2005 is an informal, low cost, one-day conference about technologies that anyone can have a go at, from "Open Source"-style ways of working to repurposing everyday electronics hardware.

Taking place on 23rd July, 2005, in Hammersmith, London, the line-up currently features:

  • Ted Nelson, inventor of hypertext, on where the web went wrong
  • The official launch of the backstage.bbc.co.uk developer network, opening up BBC content for you to play with
  • Plus: able to record an entire week of all Freeview TV and radio channels, probably the UK's largest (fridge-sized) PVR

Voice to Text; Interactive Programming; Users Steering Editorial

A few things I found in the newspaper at the weekend:

Spinvox, which the Observer says is "the World's first voicemail-to-text service", is offering free trials of their service: http://www.spinvox.com

Roger Mosey, head of BBC Television News, reviewed Peter Bazalgette's "Billion Dollar Game" in the Guardian's Review on Saturday. Bazalgette, the man behind the British version of Big Brother, claims that the programme is "the most perfectly converged piece of entertainment ever conceived". In Mosey's opinion, the book "gives the clearest account yet of the way the media revolution has changed content as well as format" and covers the internet, interactive television, premium rate phone lines and other technologies used by Big Brother, Who Wants to Be a Millionaire, Survivor, etc.

In Sunday's (22 May pg. 6) Observer) I read that the Chicago Tribune is getting internet users involved in their editorial process by using "300 online panelists... available to pass and fail headlines, photographs and layouts before they get near to a press." The unnamed manager of the project is quoted as saying: "think of it as a 24-7 focus group on steroids."

Intro to Digital Broadcasting (audience communities?)

The March 2005 issue of Wired proclaimed the "end of radio (as we know it)".

In America, those with a digital satellite radio tuner are treated to around 130 channels with just under half of those broadcasting commercial free, for about £6 per month. There are two competing services, XM and Sirius. Sirius is said to be planning to add a few channels of satellite TV, aimed at in-car (or, more correctly, in SUV) viewing, to their packages sometime in 2006. High-Definition (HD) Radio, the audio only relative of HDTV, is also on its way in America although, at the moment, JVC is the only consumer electronics manufacturer offering the compatible hardware.

In the UK, as with in other European countries, the digital platform for radio is DAB. According to it's entry in the free community built WikiPedia, DAB, which is broadcast in "MP2", was developed as part of European Union project EU147 - the same project where the popular MP3 format originated.

6music

Dixon’s, the high street electronics retailer, recently reported that they’re now selling twice as many DAB tuners than they are analogue tuners. I’ve had the Pure 702ES DAB tuner for just over a year and have made the following observations:



  • Sound quality, whilst comparable to MP3 or ACC audio, isn’t “CD Quality”.
  • DAB isn’t really “interference free” – instead of crackle, the sound gurgles with digital artefacts when there is interference with the signal.
  • The best feature is being able to tune by radio station name rather than frequency, meaning I can find and remember the names of new stations quite easily.
  • The scrolling text (stations using DAB can also send data alongside the audio) is useful for getting the name of an artist whose music I might want to buy. I’ve seen examples of this feature being used for user generated content in the form of text messages from the audience being streamed – something that would be quite simple to do, even if it involved someone manually copying and pasting SMS messages into the broadcast production tool.
  • Gaining access to some of the new digital only stations, for example the BBC’s eclectic 6 Music, are worth buying a DAB tuner for if you can’t get access through your digital television service or the internet.

Speaking of digital television, on my last visit to the US, I noticed a lot of advertising for various digital cable television services. One of the things that I immediately noticed is that digital cable in America seems to mean only an increased number of channels and the ability to subscribe to pay-per view events.

Digital Television here provides not only provides increased channels, but also enhanced services. For example, Sky viewers who are tempted by an advertisement for Domino’s Pizza can simply “press the red button” to place an order from their remote control. Other services, such as the BBCi’s enhanced Wimbledon coverage, allow viewers to follow several different programme streams simultaneously – allowing them, for example, to jump from court to court in order to follow several matches at once.

Digital Television in the UK comes in three flavours – subscription free Digital Terrestrial (Freeview), Digital Cable (several companies), and Digital Satellite (Sky Digital). Additionally, TopUpTV provides an 11 channel “top up” to the channels offered via Freeview. I’m not an expert in Digital Television but if you’re interested in finding out more, Broadband Bananas is a networking organisation for the Interactive TV industry and has an online archive of interactive television services from around the world.

So what about user-to-user interactivity on these new digital platforms? A friend of mine, who will remain anonymous because I don’t want either of us to get sued, was the Director of Broadcasting for the launch of a youth oriented channel on Sky a few years ago. The channel is a continual loop of the same content, I think around 72 hours of it. The revenue model for the channel is simple and successful: people, mostly teenagers, will pay to participate in on-screen SMS chat rooms. A moderator sits connected to a private IRC chat server which, with some custom software, has a built in SMS gateway. When a member of the audience sends a text to the number advertised on screen, a reverse billing system charges their mobile account and the message drops into the chat channel. If there is no one in the chat to reply to the viewer via their own SMS, the moderator often helpfully assumes (“/nick ClAiRe19hoTTieInbRisTol”) the role of a young, attractive single girl and helps the user use all their pay-as-you-go credits in a matter of minutes.

But it’s not all that disheartening. Tom Coates, author of the blog plasticbag.org, has some particularly interesting ideas on building social software for Digital Television. After reading Tom's presentation and blog entry, I'm convinced that television viewing need not be as passive as it is today and that, in the future, sitting home watching the telly might become THE way to meet new people and to interact with our friends and neighbours.

I don't personally watch a lot of television and this leaves me at a distinct disadvantage when it comes to chit-chatting with my work colleagues or random people down at the pub. That's because television viewing has, in a sense, always been a community building experience. If you doubt this try hanging around the water cooler or where the smokers congregate outside the side door and listen in on their conversations. What are they talking about? Probably something they saw on TV. It remains to be seen whether Digital TV (and/or digital radio) can take this collective experience to another level.

Robin Hamman



  • Robin Hamman has over ten years experience devising, implementing and managing social media projects, particularly within the Broadcasting and Media sector.
    Before joining Headshift as a Senior Social Media Consultant, Robin was a Senior Producer/Journalist with responsibility for the BBC's Blogs and a wide range of other social media projects. Robin was also previously an Executive Producer at Granada (ITV) and Communities Evangelist at Talkcast (mobile).
    Robin is also a Non-Residential Fellow at Stanford's Center for Internet and Society and a Visiting Fellow in the Department of Journalism at City University, London. Robin blogs about the collision of social media and journalism, online community, blogging, citizen journalism and, sometimes, media law. [more...]

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